Report an accident

Download the insurance form, fill it out and send it to us through this form.
Please fill in the following fields in the insurance form: “Schadenhergang” & “Beschädigtes Fahrrad / e-Bike”

Download insurance form (PDF)

    Fields marked with * are required.



    Here you can find the vehicle identification number (VIN).




    Upload picture of damage / accident


    Upload insurance form* filled in here. Please fill in the following fields in the PDF: "Schadenhergang" & "Beschädigtes Fahrrad / e-Bike"


    Additional information



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